Can a signer use their own signing platform instead?
Yes. Connect DocuSign, Adobe Sign, SignNow, RightSignature, Box Sign, or SignRequest to the form or its submission. You can collect the information and create the document here, then hand signing to the provider your counterparty requires.
What happens to the signed document afterwards?
Route it to the record or storage that owns it: attach it in Salesforce, post it to a webhook, or deliver it to your S3, Google Cloud Storage, or Azure bucket. Audit events are append-only and searchable, while retention, deletion, and legal hold follow policies you configure.
Can a signature be required before the form can be submitted?
Yes. Mark the field required and the form cannot advance without it. Conditional logic can show the right signature and document content for each respondent, so the same template can ask a guardian to sign for a minor without asking one to sign for an adult.
Do the people who sign count as users on our plan?
No. Public respondents and anonymous signers are not seats. Seats cover the people in your organization who build forms and work with submissions, so external signing volume does not add internal users.
How is this different from sending a document out for signature?
A send-for-signature tool starts with a document that already exists. Here, the signature is one of the form answers used to create the document, so the submitted form produces a PDF with the mark already in place.
Can people sign on a phone?
Yes. People can draw in the signature field with a finger on a touchscreen or with a mouse, and the form adapts to phone-width screens.
Where does the signature appear in the PDF?
In the position you set in the document designer. Place the corresponding element on the template and each submission renders the captured signature there.
What if I need a dedicated e-signature provider?
A submission can trigger a provider handoff when its signing process is required. Supported connections cover DocuSign, Adobe Sign, SignNow, RightSignature, Box Sign, and SignRequest.
Where is the signed document kept?
Keep it in managed storage served behind a CDN, or forward it to your own S3 or Google Cloud Storage bucket with the request. Included storage runs from 5 GB on the entry plan to 1 TB.
Which plan includes signing?
Signature fields, fillable PDFs, and provider hand-off are included on Business, from $89 a month for 20,000 renders, alongside form payments, conditional logic, and 5 internal users. Building and rendering documents starts at $9 a month for 1,000 renders.
Does the signature stay with the submission?
Yes. The finished document stays with the answers used to produce it, so the submission record shows both what the person entered and the document carrying their signature.
Can I collect more than one signature on a form?
Yes. Add a separate field for each person signing in the same session, such as a patient and a guardian, then place each signature separately on the document.
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