Legal
Cookie and Similar Technologies Notice
The cookies and browser storage Cloudlayer uses for security, service operation, preferences, analytics, and support, with consent controls.
This notice explains how Cloudlayer uses cookies, local storage, session storage, pixels, SDKs, and similar browser technologies on cloudlayer.io and the Cloudlayer application. It supplements the Privacy Notice.
A cookie is a small value a website asks a browser to retain. Local and session storage let a browser retain preferences or state. A provider script may also read device, visit, and interaction information. The legal rules can apply to all of these technologies, not only cookies.
Categories
| Category | Purpose | Choice |
|---|---|---|
| Strictly necessary | Authentication, security, fraud prevention, network delivery, account and transaction continuity, privacy choices, and features a person requests | Always active because the site or requested feature cannot operate correctly without it |
| Preferences | Theme, documentation search, editor layout, selected API version, draft recovery, and other choices stored on the device | Set when the person uses the related control; removable through browser or product controls |
| Analytics | Measure visits and product-feature use so Cloudlayer can understand reliability and usability | Off until analytics consent where consent is required |
| Support | Load in-page support chat and receive the contact and message details the person sends | Off until support consent where consent is required |
Cloudlayer does not load advertising or remarketing technology. A new optional vendor, category, or purpose requires review of this notice and the consent configuration before it may load.
Technologies Cloudlayer uses
Necessary and preference storage includes authentication state managed by the authentication service; the Cloudlayer privacy-choice record; cl-theme for the selected visual theme; short-lived navigation and checkout intent; documentation search and API-version preferences; account and workspace preferences; editor layout and local draft recovery; and cl_banner_dismissed to remember that a signed-in customer dismissed a billing notice.
Some preference values can contain customer-created draft material. They remain in that browser until saved, replaced, removed by the feature, or cleared through browser controls. Do not use a shared device for sensitive drafts without clearing local storage and signing out.
Optional analytics uses Google Analytics. Optional in-page support uses Crisp. The maintained provider descriptions and locations appear in the Subprocessor List.
Exact provider cookie names and durations can change when a provider updates its software. Cloudlayer therefore maintains category, purpose, provider, and control as the durable disclosure and checks the loaded technologies against the consent configuration. A person can inspect current cookies and storage in browser developer tools.
How can you control optional technologies?
Where consent is required, optional categories begin off. The first privacy layer offers “Accept all,” “Reject all,” and “Choose options.” Scrolling, continued browsing, or closing the control is not consent.
Use Privacy choices in the site footer or Settings in the application to review or change optional categories. Withdrawing consent stops future optional loading but does not make earlier consent-based processing unlawful. A material change to an optional purpose, category, or provider invalidates the earlier stored choice and asks again.
A browser can also block or delete cookies and storage. Blocking necessary technologies can prevent sign-in, security checks, saved choices, checkout, editor recovery, or other requested features from working. Browser privacy signals are honored where applicable law requires them for the relevant processing.
Retention
Necessary session state expires at sign-out, browser-session end, or its security timeout. Preference storage remains until the feature replaces or removes it, the person clears it, or Cloudlayer changes the underlying feature. Consent records remain long enough to remember and demonstrate the choice. Optional-provider retention follows the configured service and provider terms, subject to Cloudlayer’s retention controls.
Contact
Questions or requests about browser technologies may be sent to privacy@cloudlayer.io. Contract terms for the Service are in the Terms of Service.